Scaling DevOps for a Growing Platform

THE CLIENT

Our client is a leading healthtech company that offers Patient Relationship Management (PRM) solutions that help rehab therapists run every aspect of their practice through a unified platform.

Their solution serves over 170,000 professionals across the U.S. and internationally, supporting appointments, billing, therapy workflows, and personalized home exercise programs.

THE CHALLENGE

As the platform’s user base grew rapidly, the in-house team faced a trade-off: focus on deploying new software or invest time in building features to drive further growth. To avoid compromising either priority, they brought in trusted nearshore experts to take over day-to-day implementation tasks and help stabilize the infrastructure at scale.

THE ASSURESOFT SOLUTION

AssureSoft provided a staff augmentation model that included:

• DevOps Engineers
• SysOps Administrators
• NetOps Specialists
• Project Managers

THE BENEFITS

Over a decade of close collaboration, the AssureSoft team:

• Supported the deployment of software across multiple development areas
• Boosted the in-house team’s productivity by taking on key DevOps, SysOps, and NetOps responsibilities
• Accelerated feature rollout timelines while lowering risk and reducing associated costs