Tasking a PRM Platform

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Drupal\jango_shortcodes\Plugin\Shortcode\LocalizableBackground->process() (Line: 426)
Drupal\shortcode\ShortcodeService->processTag() (Line: 306)
Drupal\shortcode\ShortcodeService->process() (Line: 117)
Drupal\shortcode\Plugin\Filter\Shortcode->process() (Line: 123)
Drupal\filter\Element\ProcessedText::preRenderText()
call_user_func_array() (Line: 113)
Drupal\Core\Render\Renderer->doTrustedCallback() (Line: 886)
Drupal\Core\Render\Renderer->doCallback() (Line: 431)
Drupal\Core\Render\Renderer->doRender() (Line: 248)
Drupal\Core\Render\Renderer->render() (Line: 165)
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Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 164)
Drupal\Core\Render\Renderer->renderInIsolation() (Line: 62)
Drupal\text\TextProcessed->getValue() (Line: 154)
Drupal\Core\Field\FieldItemBase->__get() (Line: 143)
node_tokens()
call_user_func_array() (Line: 416)
Drupal\Core\Extension\ModuleHandler->Drupal\Core\Extension\{closure}() (Line: 395)
Drupal\Core\Extension\ModuleHandler->invokeAllWith() (Line: 415)
Drupal\Core\Extension\ModuleHandler->invokeAll() (Line: 364)
Drupal\Core\Utility\Token->generate() (Line: 241)
Drupal\Core\Utility\Token->doReplace() (Line: 191)
Drupal\Core\Utility\Token->replace() (Line: 66)
Drupal\metatag\MetatagToken->replace() (Line: 791)
Drupal\metatag\MetatagManager->processTagValue() (Line: 634)
Drupal\metatag\MetatagManager->generateRawElements() (Line: 573)
Drupal\metatag\MetatagManager->generateElements() (Line: 510)
metatag_get_tags_from_route() (Line: 137)
metatag_page_attachments() (Line: 311)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 395)
Drupal\Core\Extension\ModuleHandler->invokeAllWith() (Line: 308)
Drupal\Core\Render\MainContent\HtmlRenderer->invokePageAttachmentHooks() (Line: 285)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 637)
Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 284)
Drupal\Core\Render\MainContent\HtmlRenderer->prepare() (Line: 128)
Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse() (Line: 90)
Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray()
call_user_func() (Line: 111)
Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch() (Line: 186)
Symfony\Component\HttpKernel\HttpKernel->handleRaw() (Line: 76)
Symfony\Component\HttpKernel\HttpKernel->handle() (Line: 53)
Drupal\Core\StackMiddleware\Session->handle() (Line: 48)
Drupal\Core\StackMiddleware\KernelPreHandle->handle() (Line: 28)
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Drupal\page_cache\StackMiddleware\PageCache->fetch() (Line: 138)
Drupal\page_cache\StackMiddleware\PageCache->lookup() (Line: 87)
Drupal\page_cache\StackMiddleware\PageCache->handle() (Line: 206)
Drupal\cleantalk\EventSubscriber\BootSubscriber->handle() (Line: 48)
Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle() (Line: 51)
Drupal\Core\StackMiddleware\NegotiationMiddleware->handle() (Line: 36)
Drupal\Core\StackMiddleware\AjaxPageState->handle() (Line: 51)
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Drupal\Core\DrupalKernel->handle() (Line: 19)

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_jango_shortcodes_shortcode_attributes() (Line: 40)
Drupal\jango_shortcodes\Plugin\Shortcode\DivShortcode->process() (Line: 39)
Drupal\jango_shortcodes\Plugin\Shortcode\LocalizableBackground->process() (Line: 426)
Drupal\shortcode\ShortcodeService->processTag() (Line: 306)
Drupal\shortcode\ShortcodeService->process() (Line: 117)
Drupal\shortcode\Plugin\Filter\Shortcode->process() (Line: 123)
Drupal\filter\Element\ProcessedText::preRenderText()
call_user_func_array() (Line: 113)
Drupal\Core\Render\Renderer->doTrustedCallback() (Line: 886)
Drupal\Core\Render\Renderer->doCallback() (Line: 431)
Drupal\Core\Render\Renderer->doRender() (Line: 248)
Drupal\Core\Render\Renderer->render() (Line: 165)
Drupal\Core\Render\Renderer->Drupal\Core\Render\{closure}() (Line: 637)
Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 164)
Drupal\Core\Render\Renderer->renderInIsolation() (Line: 62)
Drupal\text\TextProcessed->getValue() (Line: 154)
Drupal\Core\Field\FieldItemBase->__get() (Line: 143)
node_tokens()
call_user_func_array() (Line: 416)
Drupal\Core\Extension\ModuleHandler->Drupal\Core\Extension\{closure}() (Line: 395)
Drupal\Core\Extension\ModuleHandler->invokeAllWith() (Line: 415)
Drupal\Core\Extension\ModuleHandler->invokeAll() (Line: 364)
Drupal\Core\Utility\Token->generate() (Line: 241)
Drupal\Core\Utility\Token->doReplace() (Line: 191)
Drupal\Core\Utility\Token->replace() (Line: 66)
Drupal\metatag\MetatagToken->replace() (Line: 791)
Drupal\metatag\MetatagManager->processTagValue() (Line: 634)
Drupal\metatag\MetatagManager->generateRawElements() (Line: 573)
Drupal\metatag\MetatagManager->generateElements() (Line: 510)
metatag_get_tags_from_route() (Line: 137)
metatag_page_attachments() (Line: 311)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 395)
Drupal\Core\Extension\ModuleHandler->invokeAllWith() (Line: 308)
Drupal\Core\Render\MainContent\HtmlRenderer->invokePageAttachmentHooks() (Line: 285)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 637)
Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 284)
Drupal\Core\Render\MainContent\HtmlRenderer->prepare() (Line: 128)
Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse() (Line: 90)
Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray()
call_user_func() (Line: 111)
Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch() (Line: 186)
Symfony\Component\HttpKernel\HttpKernel->handleRaw() (Line: 76)
Symfony\Component\HttpKernel\HttpKernel->handle() (Line: 53)
Drupal\Core\StackMiddleware\Session->handle() (Line: 48)
Drupal\Core\StackMiddleware\KernelPreHandle->handle() (Line: 28)
Drupal\Core\StackMiddleware\ContentLength->handle() (Line: 201)
Drupal\page_cache\StackMiddleware\PageCache->fetch() (Line: 138)
Drupal\page_cache\StackMiddleware\PageCache->lookup() (Line: 87)
Drupal\page_cache\StackMiddleware\PageCache->handle() (Line: 206)
Drupal\cleantalk\EventSubscriber\BootSubscriber->handle() (Line: 48)
Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle() (Line: 51)
Drupal\Core\StackMiddleware\NegotiationMiddleware->handle() (Line: 36)
Drupal\Core\StackMiddleware\AjaxPageState->handle() (Line: 51)
Drupal\Core\StackMiddleware\StackedHttpKernel->handle() (Line: 741)
Drupal\Core\DrupalKernel->handle() (Line: 19)

This case study highlights one of the many high-value projects we’ve delivered as part of a decade-long partnership with our client. With the support of our expert team, these efforts have helped reinforce their position as a leader in the healthcare industry.

To see the broader impact of our work together, explore the other case studies in this series.

Billing upgrade

DevOps at scale

Summary

Our client, a leading healthtech company, needed support maintaining and scaling its software so they could focus on other priorities.
Over a 10-year partnership, AssureSoft provided a dedicated expert team that kept the platform running seamlessly while also developing and integrating new modules, which improved both its scalability and overall quality.

Node JS

Ruby on Rails

JavaScript

AWS

Clojure

The Client

Our client is a healthtech company offering a cutting-edge Patient Relationship Management (PRM) platform that supports rehab therapy centers around the world. The platform powers more than 20,000 clinics and provides over 170,000 specialists with tools to manage appointments, therapy workflows, and billing.

The Project

The client initially relied on an in-house team to develop and maintain the software behind their PRM platform. But as their customer base grew, they needed to scale integrations while ensuring stability. Limited by internal bandwidth, their team struggled to manage daily operations and drive strategic projects that could grow the business. They needed a nearshore partner to take charge of the platform. That’s where AssureSoft came in.

Our Solution

AssureSoft partnered with the client through a hybrid model that combined staff augmentation with dedicated software development teams. This approach included:

Software Developers
Manual QA Engineers
Project Managers

The Results

Over the course of a decade working together, the AssureSoft team:

Built, integrated, and maintained the client’s PRM software

Developed new modules that strengthened the platform and enhanced its competitiveness

Helped upskill the client’s in-house team to expand their capabilities

The client benefited from a skilled nearshore team that quickly adapted to their workflow and integrated seamlessly into their culture. As a result, the platform achieved significant growth in both business impact and scalability, all while remaining stable and reliable for users. The success of the collaboration led to rapid expansion, growing from an initial 4 teams to 14.

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AssureSoft

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Global Headquarters

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