Scaling DevOps for a Growing Platform

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Drupal\jango_shortcodes\Plugin\Shortcode\LocalizableBackground->process() (Line: 426)
Drupal\shortcode\ShortcodeService->processTag() (Line: 306)
Drupal\shortcode\ShortcodeService->process() (Line: 117)
Drupal\shortcode\Plugin\Filter\Shortcode->process() (Line: 123)
Drupal\filter\Element\ProcessedText::preRenderText()
call_user_func_array() (Line: 113)
Drupal\Core\Render\Renderer->doTrustedCallback() (Line: 886)
Drupal\Core\Render\Renderer->doCallback() (Line: 431)
Drupal\Core\Render\Renderer->doRender() (Line: 248)
Drupal\Core\Render\Renderer->render() (Line: 165)
Drupal\Core\Render\Renderer->Drupal\Core\Render\{closure}() (Line: 637)
Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 164)
Drupal\Core\Render\Renderer->renderInIsolation() (Line: 62)
Drupal\text\TextProcessed->getValue() (Line: 154)
Drupal\Core\Field\FieldItemBase->__get() (Line: 143)
node_tokens()
call_user_func_array() (Line: 416)
Drupal\Core\Extension\ModuleHandler->Drupal\Core\Extension\{closure}() (Line: 395)
Drupal\Core\Extension\ModuleHandler->invokeAllWith() (Line: 415)
Drupal\Core\Extension\ModuleHandler->invokeAll() (Line: 364)
Drupal\Core\Utility\Token->generate() (Line: 241)
Drupal\Core\Utility\Token->doReplace() (Line: 191)
Drupal\Core\Utility\Token->replace() (Line: 66)
Drupal\metatag\MetatagToken->replace() (Line: 791)
Drupal\metatag\MetatagManager->processTagValue() (Line: 634)
Drupal\metatag\MetatagManager->generateRawElements() (Line: 573)
Drupal\metatag\MetatagManager->generateElements() (Line: 510)
metatag_get_tags_from_route() (Line: 137)
metatag_page_attachments() (Line: 311)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 395)
Drupal\Core\Extension\ModuleHandler->invokeAllWith() (Line: 308)
Drupal\Core\Render\MainContent\HtmlRenderer->invokePageAttachmentHooks() (Line: 285)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 637)
Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 284)
Drupal\Core\Render\MainContent\HtmlRenderer->prepare() (Line: 128)
Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse() (Line: 90)
Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray()
call_user_func() (Line: 111)
Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch() (Line: 186)
Symfony\Component\HttpKernel\HttpKernel->handleRaw() (Line: 76)
Symfony\Component\HttpKernel\HttpKernel->handle() (Line: 53)
Drupal\Core\StackMiddleware\Session->handle() (Line: 48)
Drupal\Core\StackMiddleware\KernelPreHandle->handle() (Line: 28)
Drupal\Core\StackMiddleware\ContentLength->handle() (Line: 201)
Drupal\page_cache\StackMiddleware\PageCache->fetch() (Line: 138)
Drupal\page_cache\StackMiddleware\PageCache->lookup() (Line: 87)
Drupal\page_cache\StackMiddleware\PageCache->handle() (Line: 206)
Drupal\cleantalk\EventSubscriber\BootSubscriber->handle() (Line: 48)
Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle() (Line: 51)
Drupal\Core\StackMiddleware\NegotiationMiddleware->handle() (Line: 36)
Drupal\Core\StackMiddleware\AjaxPageState->handle() (Line: 51)
Drupal\Core\StackMiddleware\StackedHttpKernel->handle() (Line: 741)
Drupal\Core\DrupalKernel->handle() (Line: 19)

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_jango_shortcodes_shortcode_attributes() (Line: 40)
Drupal\jango_shortcodes\Plugin\Shortcode\DivShortcode->process() (Line: 39)
Drupal\jango_shortcodes\Plugin\Shortcode\LocalizableBackground->process() (Line: 426)
Drupal\shortcode\ShortcodeService->processTag() (Line: 306)
Drupal\shortcode\ShortcodeService->process() (Line: 117)
Drupal\shortcode\Plugin\Filter\Shortcode->process() (Line: 123)
Drupal\filter\Element\ProcessedText::preRenderText()
call_user_func_array() (Line: 113)
Drupal\Core\Render\Renderer->doTrustedCallback() (Line: 886)
Drupal\Core\Render\Renderer->doCallback() (Line: 431)
Drupal\Core\Render\Renderer->doRender() (Line: 248)
Drupal\Core\Render\Renderer->render() (Line: 165)
Drupal\Core\Render\Renderer->Drupal\Core\Render\{closure}() (Line: 637)
Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 164)
Drupal\Core\Render\Renderer->renderInIsolation() (Line: 62)
Drupal\text\TextProcessed->getValue() (Line: 154)
Drupal\Core\Field\FieldItemBase->__get() (Line: 143)
node_tokens()
call_user_func_array() (Line: 416)
Drupal\Core\Extension\ModuleHandler->Drupal\Core\Extension\{closure}() (Line: 395)
Drupal\Core\Extension\ModuleHandler->invokeAllWith() (Line: 415)
Drupal\Core\Extension\ModuleHandler->invokeAll() (Line: 364)
Drupal\Core\Utility\Token->generate() (Line: 241)
Drupal\Core\Utility\Token->doReplace() (Line: 191)
Drupal\Core\Utility\Token->replace() (Line: 66)
Drupal\metatag\MetatagToken->replace() (Line: 791)
Drupal\metatag\MetatagManager->processTagValue() (Line: 634)
Drupal\metatag\MetatagManager->generateRawElements() (Line: 573)
Drupal\metatag\MetatagManager->generateElements() (Line: 510)
metatag_get_tags_from_route() (Line: 137)
metatag_page_attachments() (Line: 311)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 395)
Drupal\Core\Extension\ModuleHandler->invokeAllWith() (Line: 308)
Drupal\Core\Render\MainContent\HtmlRenderer->invokePageAttachmentHooks() (Line: 285)
Drupal\Core\Render\MainContent\HtmlRenderer->Drupal\Core\Render\MainContent\{closure}() (Line: 637)
Drupal\Core\Render\Renderer->executeInRenderContext() (Line: 284)
Drupal\Core\Render\MainContent\HtmlRenderer->prepare() (Line: 128)
Drupal\Core\Render\MainContent\HtmlRenderer->renderResponse() (Line: 90)
Drupal\Core\EventSubscriber\MainContentViewSubscriber->onViewRenderArray()
call_user_func() (Line: 111)
Drupal\Component\EventDispatcher\ContainerAwareEventDispatcher->dispatch() (Line: 186)
Symfony\Component\HttpKernel\HttpKernel->handleRaw() (Line: 76)
Symfony\Component\HttpKernel\HttpKernel->handle() (Line: 53)
Drupal\Core\StackMiddleware\Session->handle() (Line: 48)
Drupal\Core\StackMiddleware\KernelPreHandle->handle() (Line: 28)
Drupal\Core\StackMiddleware\ContentLength->handle() (Line: 201)
Drupal\page_cache\StackMiddleware\PageCache->fetch() (Line: 138)
Drupal\page_cache\StackMiddleware\PageCache->lookup() (Line: 87)
Drupal\page_cache\StackMiddleware\PageCache->handle() (Line: 206)
Drupal\cleantalk\EventSubscriber\BootSubscriber->handle() (Line: 48)
Drupal\Core\StackMiddleware\ReverseProxyMiddleware->handle() (Line: 51)
Drupal\Core\StackMiddleware\NegotiationMiddleware->handle() (Line: 36)
Drupal\Core\StackMiddleware\AjaxPageState->handle() (Line: 51)
Drupal\Core\StackMiddleware\StackedHttpKernel->handle() (Line: 741)
Drupal\Core\DrupalKernel->handle() (Line: 19)

This case study highlights one of the many high-value projects we’ve delivered as part of a decade-long partnership with our client. With the support of our expert team, these efforts have helped reinforce their position as a leader in the healthcare industry.

To see the broader impact of our work together, explore the other case studies in this series.

Billing upgrade

Evolving a PRM

Summary

Our client, a trusted name in the rehab therapy industry, offers a platform that helps users manage every aspect of their practice. To support the development of new features and continue expanding their business, they needed experts to handle the deployment and maintenance of their software infrastructure. Across a 10-year collaboration, AssureSoft became a reliable partner contributing directly to their growth.

Linux

Docker

Kubernetes

Rancher

Terraform

Gitlab runners

AWS

Dynatrace

Kibana

The Client

Our client is a leading healthtech company that offers Patient Relationship Management (PRM) solutions that help rehab therapists run every aspect of their practice through a unified platform. Their solution serves over 170,000 professionals across the U.S. and internationally, supporting appointments, billing, therapy workflows, and personalized home exercise programs.

The Project

As the platform’s user base grew rapidly, the in-house team faced a trade-off: focus on deploying new software or invest time in building features to drive further growth. To avoid compromising either priority, they brought in trusted nearshore experts to take over day-to-day implementation tasks and help stabilize the infrastructure at scale.

Our Solution

AssureSoft provided a staff augmentation model that included:

DevOps Engineers
SysOps Administrators
NetOps Specialists
Project Managers

The Results

Over a decade of close collaboration, the AssureSoft team:

Supported the deployment of software across multiple development areas

Boosted the in-house team’s productivity by taking on key DevOps, SysOps, and NetOps responsibilities

Accelerated feature rollout timelines while lowering risk and reducing associated costs

This partnership enabled the client to maintain operational stability while continuing to grow and enhance their platform. Our team’s adaptability and deep technical knowledge remain a core part of their delivery pipeline. What began with a specialized team grew into one that involved more than 100 nearshore experts, each with distinct responsibilities across infrastructure operations.

AssureSoft

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USA

Global Headquarters

Latam

Development Centers

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AssureSoft

More

USA

Global Headquarters

Latam

Development Centers