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Senior Site Reliability Engineer

Location: Bolivia

The key to our success is simple; we deliver the highest quality, on time, with passion and commitment, and live every day by a set of great values. We've built a company that fosters long-term careers in an environment of continuous learning, with cutting-edge benefits, tools, and resources. In addition, certifications that endorse our company as a great place to work.

 

Responsibilities

 

  • Serve as a subject matter expert for SaaS-hosted applications and their underlying architecture.
  • Design, build, and maintain reliable and scalable infrastructure across cloud environments.
  • Automate operational tasks to reduce manual toil and improve system efficiency.
  • Build and maintain dashboards and monitoring systems to ensure high availability and performance.
  • Perform root cause analysis for major outages and incidents, driving long-term remediation.
  • Participate in a 24/7 on-call rotation to support mission-critical applications.
  • Maintain security compliance and configuration standards.
  • Develop and maintain SRE runbooks/playbooks for production support and incident response.
  • Collaborate cross-functionally with development, DevOps, and support teams to resolve critical issues.
  • Lead disaster recovery planning and execution.
  • Act as a mentor and technical leader within the SRE team.

 

Requirements

 

  • Proven work experience as a Site Reliability Engineer or similar role, with prior DevOps or SRE experience explicitly required. 
  • Solid grasp of software engineering best practices and agile methodologies. 
  • Understanding of how services scale, fail and recover. 
  • Capacity to recommend architectural changes and enlist others to implement your designs. 
  • Strong problem-solving skills and reverse engineering discipline. 
  • Can learn new technologies and concepts quickly and unafraid of ambiguity. 
  • Comfortable working in a fast-paced environment. 
  • Recognize the importance of urgency. 
  • Able to maintain a professional composure during pressure conditions. 
  • Solid understanding of ITIL and problem management processes. 
  •  2-4 years working with container orchestration technologies at scale. 
  • 2-4 years working with configuration management tools (Terraform, Puppet, Ansible). 
  •  Advanced knowledge of enterprise monitoring and alerting tools such as New Relic, Prometheus, Datadog, or Dynatrace. 
  • 2-4 years debugging applications and performing defect management, including ability to debug and remediate software issues. 
  •  2-4 years working with cloud providers (AWS preferred, Azure acceptable). 
  • Strong Linux OS troubleshooting skills; Windows knowledge also valuable. 
  • Solid experience working with databases (writing queries and performance tuning). 
  • Above-average networking knowledge and troubleshooting expertise. 
  • Experience designing, analyzing, and troubleshooting large distributed systems. 
  • Advanced English.

 

 

 

 

 

 

#LI-REMOTE

 

 


About us

AssureSoft is a multinational software development and information technology company providing strategic consulting, technology services, and outsourcing business processes. We work to innovate and create quality software with motivated, passionate, and qualified teams that develop in an environment of professional, stable growth and continuous learning.

Inclusive Opportunities for Every Talent. At AssureSoft, we believe that true innovation is born from diversity—of ideas, experiences, and perspectives. That’s why our hiring practices are inclusive and reflect a firm commitment to equity and equal opportunity.
Here, every person—regardless of origin, gender, orientation, or beliefs—finds a space to grow, contribute, and be valued not only for their talent, but also for who they are.

What sets us apart

  • Great Place To Work certification.
  • A company with more than 15 years of experience.
  • Work with world-class clients and long-term projects.
  • English scholarships for an external institute.
  • English classes with company teachers.
  • State-of-the-art tools and resources.
  • Certifications for your professional growth.
  • Recreation and leisure activities.
  • Compliance with the regulations and labor rights of your region.

Retention of your personal information: AssureSoft will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as necessary to comply with our legal obligations, resolve disputes, and maintain appropriate business records. Once the purpose has been fulfilled, your personal information will be retained and blocked due to the possibility of legal and governmental requirements, and until the status of limitations has run out.

Important Notice Regarding Personal Information:  If you do not want your personal and professional information to be retained in our database, please send your request for data removal to info@assuresoft.com.


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